LBS Legal clients are more than happy to share what they think of our services. Please see below for some of the feedback we have received.
“We have been using LBS Legal for over two years now and their professional support, Lexcel advice, consultancy and file review management has been fantastic and has helped us to streamline our business as we grow. The range of expertise that LBS Legal has continues to grow and we have not failed to be impressed by any member of their team who has supported us even in the smallest way.”
“LBS Legal offers a crucial on-going service for my small company as non-compliance could stop my business in its tracks. I can focus on business development easy in the knowledge that LBS Legal are taking care of all compliance issues. There have been numerous occasions when LBS Legal have quickly answered questions I have as a daily part of practice life associated with compliance issues and my daily dealing with third parties and my clients. Above all, the LBS Legal team are friendly and approachable, as well as highly professional.”
“We have been cared for by LBS Legal under their LBS Protect service for several years. Their very considerable knowledge and expertise was absolutely invaluable in helping our solicitors’ practice to obtain its Lexcel Accreditation and better still they give us peace of mind by continuing to work with us to ensure that we keep the accreditation in future years. Denise Butler has been fantastic and really knows her stuff. Continued involvement with LBS Legal really allows us all to focus much more on client work than we could possibly do without them. I would not hesitate in recommending them to other solicitors’ practices.”
“OFR, COLP, COFA and many other acronyms that have come to haunt small legal practices in the last couple of years. It is no longer enough to provide an exemplary service to clients. For our regulatory bodies it is all about demonstrating systems, policies and procedures and levels of bureaucracy undreamed of a few years ago. LBS Legal have delivered to us everything they promised they would. We signed up to their LBS Protect service two years ago and within that time they helped us to become the first CQS firm in the city and to obtain Lexcel accreditation within a year. They have been at the end of the phone when we have needed advice about compliance issues and helped us with written responses where tricky issues have arisen; they provide all our staff with in-house training on anti-money laundering, data protection, equality and diversity as well as outcomes focused regulation; they constantly keep us up to date with our policies and procedures. Without LBS Legal we would most probably have had to employ a further part time member of staff to deal with risk and compliance, so while the monthly fee is not inconsiderable it is cost effective. Most importantly I can now sleep at night. I can’t say better than that.”
“I would say since I joined LBS Legal I feel a weight has been lifted from my shoulders with regards to compliance issues. Knowing there is support when you need it is worth more than words can describe. LBS Legal has been helpful in every way and when I came to renew my PII I was given support and guidance with the insurance companies that were giving quotes. All staff are dedicated and committed to providing a supportive service. I feel very lucky have discovered LBS Legal.”
“LBS Legal provides us with measured and considered opinions in a number of areas. LBS Legal professionals are very accessible and quick to respond to queries. Their insight into how the SRA may consider issues has been really helpful. They have extensive knowledge of the Lexcel/CQS process and their advice and support in preparing our application has been really useful.”
“Working with LBS has provided us with additional support and expertise in preparing our applications for CQS and Lexcel accreditation and therefore enabling us to offer an enhanced service to our clients. Denise Butler and her team have been readily available to answer our enquiries and provide assistance in our determination to ensure that we deliver the best possible service to our clients.”