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File reviews are an extremely good barometer of levels of compliance and risk exposure across your practice and an invaluable weapon in your risk management armoury. They can identify all sorts of issues, ranging from serious regulatory breaches to failures to meet best practice recommendations or comply with your own office manual procedures, whether on a one-off and a systemic basis. Examples include failure to provide the client with complete client retainer documentation, with the best possible information about the likely overall costs or with complaints information at appropriate times. They will also highlight any failures to comply with specified service levels, to carry out conflict searches or to comply with key dates or undertakings requirements.
Review of technical competency is an equally important aspect of your risk management, due to the regulatory obligation to regularly check the quality of ‘suitably competent and experienced people’. However, we are regulatory compliance experts. We are not trained as lawyers in all of the specialist practice areas in which you may work, so we leave monitoring technical competency to you (although we can help you set up a system of technical reviews if you need it).
File reviews are part of the supervision and risk management systems intended to reduce operational risks (made when carrying out work). They aim to minimise the chance of mistakes occurring and by then reviewing the data, spot any trends and put in place remedial action.
LBS Legal's File Review service dovetails with your relevant office procedures.
We can provide you with a precedent form of client consent to ensure you comply with your statutory and regulatory duties to protect your client’s confidential information if the requisite consent was not obtained at the time of the client retainer.
Contact Ian Braithwaite on 0743 272 4046 or email him at firstname.lastname@example.org to discuss a bespoke, fixed fee for LBS Legal’s File Review service, on a one-off basis or at agreed intervals (with the option of spreading the cost over a 12-month period).
Ian Braithwaite Client Relationship Manager
T: 0845 056 3949
M: 0743 272 4046
LBS Legal for Compliance Support
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