Privacy Policy & Cookie Policy

1 Introduction

1.1 Legal Business Support Ltd (LBS Legal) takes your privacy very seriously. We ask that you read this Privacy policy carefully as it contains important information about what to expect when LBS Legal collects personal information about you and how LBS Legal will use your personal data.

1.2 LBS Legal’s registered office is 366 Leeds Road, Bradford, West Yorkshire, England, BD3 9QX.

1.3 For the purpose of the Data Protection Act 2018, the data controller is Legal Business Support Ltd of   366 Leeds Road, Bradford, West Yorkshire, England, BD3 9QX.  

1.4 This policy applies to information we collect about:

1.4.1 Visitors to our website

1.4.2 Clients

1.4.3 Potential clients

1.4.4 People who we do business with

1.4.5 Through the provision of advice on compliance and regulatory matters

1.4.6 Completing of forms on our website

2 The information we collect about you

When you do business with us or register for our service, we collect the following personal information from you:

2.1 Name

2.2 Postal address, email address and telephone number

2.3 Occasionally we may receive information about you from other sources (such as credit reference agencies), which we will add to the information, which we already hold, about you in order to help us provide our services.

3 How we will use the information about you

3.1 We gather this information to allow us to provide the services requested and to deal with your enquiries. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general.

3.2 We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

3.3 Marketing. Our marketing email will contain an opt-in option. Alternatively, you can ask us to stop sending you marketing material at any time by writing to our marketing department at 366 Leeds Road, Bradford, West Yorkshire, England, BD3 9QX.

4 Cookies and other information-gathering technologies

4.1 Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

4.2 For more information on which cookies we use and how we use them, please see our Cookies Policy which is on our website.

5. How we protect your information

5.1 We have put in place the following security procedures and technical and organisational measures to safeguard your personal information on our website, firewalls, browser certification technology, encryption, limited access, use of passwords, etc as appropriate.

5.2 We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

6 Access to your information and updating and correcting your information

6.1 You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to Philip Gibson  (phil.gibson@lbslegal.co.uk) who is our data protection officer or send a letter to Philip Gibson at  . 366 Leeds Road, Bradford, West Yorkshire, England, BD3 9QX The request is free unless it is unfounded or excessive. We will respond to the request in 1 month.

6.2 We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to LBS Legal changes, for example if you change your email address or name, please let us know the correct details by sending an email to phil.gibson@lbslegal.com or send a letter to Phil Gibson at 366 Leeds Road, Bradford, West Yorkshire, England, BD3 9QX You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

7 Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

7.1 You can withdraw your consent at any time by email phil.gibson@lbslegal.com  or writing Phil Gibson at 366 Leeds Road, Bradford, West Yorkshire, England, BD3 9QX

8. Changes to Privacy policy

8.1 We keep our Privacy policy under regular review. If we change our Privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

How to contact LBS Legal.

8.2 We welcome your views about our website and our Privacy policy. If you would like to contact us with any queries or comments please send an email to phil.gibson@lbslegal.com or send a letter to Phil Gibson at  LBS Legal, 366 Leeds Road, Bradford, West Yorkshire, England, BD3 9QX    

9 Complaints

If you think there is a problem with the way we are handling your data please raise this with our Data Protection officer. You can complain to the ICO.

The ICO is the Supervisory Authority for the UK.

They can be contacted by email: casework@ico.org.uk

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Fax: 01625 524 510

10 Links to other websites

10.1 Our website contains links to other websites. This Privacy policy applies only to this website so when you access links to other websites you should read their own privacy policies.

 

You can contact us about privacy issues or comment or complain about our privacy practices by contacting us at ian.braithwaite@lbslegal.co.uk.

 

COOKIE POLICY

What are cookies?

Our website uses cookies. A cookie is a small text file which is stored on your computer, tablet or phone when you visit a website. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

There are two main types of cookie:

  • session cookies—these are deleted when you finish browsing a website and are not stored on your computer longer than this

  • persistent cookies—these are stored on your computer after you have finished using a website so that the website provider can remember your preferences the next time you use it

Cookies can be set by the website you have browsed, i.e. the website displayed in the uniform resource locator (URL) window. These are called first party cookies. Third party cookies are set by a website other than the one you are browsing.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

How do we use cookies?

The table below shows what cookies we use and why.

Cookie used

Type of cookie

Why do we use this cookie?

[State type of cookie, eg:]

[JSESSIONID]

[_utma, _utmb, _utmc, and _utmz]

[Session OR Persistent OR Third party]

[State reason you use the cookie. This could be one or more of the following:]

[To provide services that you request]

[To provide a secure online environment]

[To give you a better online experience]

[To manage your browsing session]

[To monitor the performance of our website]

[To help us make our website more relevant to you]

[To compile statistics and to help us to improve our website and the services we offer]

 

Consent

If you continue to use our website we will assume that you are happy to receive all cookies from our website. However, if you would prefer to change your cookie settings, you can do so at any time—see below ‘Controlling our use of cookies’.

Controlling our use of cookies

Most browsers automatically accept cookies unless you change your internet browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser.

If you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our site.

If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Queries

  1. If you have any questions or comments regarding this Cookies policy, please email phil.gibsonbslegal.co.uk

 

Ian Braithwaite
Client Relationship Manager

T: 0845 056 3949
M: 0743 272 4046
E: ian.braithwaite@lbslegal.co.uk

For General Enquiries: Email enquiries@lbslegal.co.uk
24 hour Helpline 0845 0563949
or alternatively fill in the contact form below and we will contact you within 24 hours
 
 
 
 
 
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